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Show Visitor Info menu

Registration T&Cs & FAQs

  • Can I change my details later?
    After you have submitted your registration, a username and password will be generated for you. You can login at any time up until the day before the show, by entering the username and password in the login box on this page and make changes/corrections to your details. You will also be able to use this login to save time when registering for future XPO events. You will have the opportunity to change the autogenerated username and password to something you are likely to remember.
  • How do I register a number of staff from the same company?
    You need to complete one form per person attending the show. After you have completed the first registration, you will find a link taking you back to the form with company details already completed, ready to enter the next staff name, contact details, and role information.
  • I have lost my confirmation email barcode, how can I access the show?
    No worries, simply visit the registration desk and confirm your name and we will print your name badge for you.
  • I haven't received a confirmation email for the colleagues who I registered on my registration form?
    A confirmation email is sent to the email address you entered next to their name.
    Have them check their email, including “Junk” and “SPAM” to make sure it wasn’t missed.
    If it did not go through, please email us on with their first name, last name, and email address, and we will check their details.
  • Can I take photographs at the show?
    No. All photography and video is prohibited. To protect the intellectual and product property rights of exhibitors, no video or still photography (including mobile phones) is permitted. These rules are strictly enforced and individuals caught taking unsolicited photography will be removed from the show. Permission to photograph products or stands within the show can only be granted with prior approval from the show organiser.
  • Can children attend the exhibition?
    No. This is a trade-only event as such children under the ages of 16 years are not allowed to enter the show.
    Note: Babies are an exception if they are carried in a baby sling / carrier / backpack. Prams and strollers are prohibited. It is highly recommended that anyone attending the exhibition organise off-site care for children before they attend the show.
  • I am an international visitor, how do I visit the exhibition?
    If you are from overseas and planning to visit the exhibition you will need to apply for a business visa. The passport which you hold will determine whether you can apply online, or if you need to lodge a paper-based application. Applications need to be made well in advance at the New Zealand Embassy in your country or in some cases can be made online.
    Please note that the Organisers DO NOT provide visa invitation letters to international visitors.
  • Where do I get my badge?
    Once you have filled in and submitted the registration form, you will automatically receive an email confirming your registration details which will contain a barcode. Print the confirmation page containing the barcode and bring it with you to the event. Scan the barcode at the scanning station located at the registration desk and your badge will be printed for you. Badges will not be sent out prior to the show. If you forget to bring your printed barcode to the show, we will have your details on file, but you may have to queue.
  • What are the conditions of entry?
    This is a strictly trade-only event. Genuine industry professionals will only be allowed admittance to the expo. We recommend you bring along a business card or company documentation with your personal identification.

    All visitors to the show are to register and wear ID name badges - which must be visible on-site at all times.

    No product may be removed from the show without a show receipt.
    Smoking is not permitted within the Exhibition Centre.

    Entry to the exhibition is FREE.
    Once registered you are allowed to enter the show as many times as you like over the days of the show.

    Canvassing for orders by any unauthorised person(s) is strictly prohibited and in any such case, the right of immediate expulsion will be exercised. The distribution or display of other placards, handbills and circulars, or other articles, except by exhibitors on their own stands, is strictly prohibited.
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